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FAQ
Delivery, returns, payment — find all the answers to your questions!
For any other requests or information, do not hesitate to contact us at 514 493 0088 or via info@brandnlogo.com.
The delivery of the order can take from 3 to 10 working days from the date of shipment thereof and depending on the place of delivery.
All packaging is done in bulk, without plastic bags. All items are packaged by size and color. There are approximately 30 items per box.
Allow 5 – 10 working days for customization and development, after
2 – 6 working weeks for production.
You can only return non-customized items if faulty or imperfect. See with customer services. To find out the procedure to follow, please contact customer service at 514 493 0088.
For all orders a deposit is requested to start and the balance of the payment is requested on delivery.
We require a minimum quantity of 12 pieces per order. If the order is less than the minimum, additional charges may apply. Call customer service.
Once your order has been confirmed, no changes will be possible.
We have made every effort to present on our website the colors of our articles in an authentic way. Color variations can happen.